A dedicated session with one of our Senior Designers, held either in your home, at our showroom, or via Zoom - whichever suits you best. This consultation is a valuable first step, allowing us to deeply understand your style preferences, practical needs, lifestyle, timeframe and budget. It’s a collaborative conversation that lays the foundation for a tailored and considered design direction.

Led by a senior designer dedicated exclusively to your project, we carefully select each piece to ensure a cohesive, thoughtful furniture collection that aligns with your timeline, budget and lifestyle. Depending on the scope, this process typically takes 3 - 6 weeks, allowing time for thoughtful curation. You’ll receive a beautifully presented mood board showcasing the selected pieces and how they’ll transform your space - with one round of refinements to ensure everything feels right.

Once your furniture selections are approved, we take care of the rest - liaising with suppliers, placing orders and managing delivery timelines, including any unexpected delays. It’s a seamless, stress-free process designed to provide a complete, turnkey solution. All coordination and management fees are included within your furniture package price.

If you’d like our team to be present on installation day, we can coordinate deliveries, assist with unpacking, placing furniture and styling with soft furnishings and décor. It’s a true turnkey experience, so all that’s left for you to do is arrive with your bags.